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For inquiries regarding orders, products, or collaborations, please fill out the form below or email us directly at tasha@tashifynails.com.

CUSTOMER SUPPORT HOURS
Monday – Friday | 9:00 AM – 5:00 PM PST
(Excluding weekends & holidays)

Please allow 1–2 business days for a response. To help us assist you faster, please include your order number and any relevant details when reaching out about an existing purchase!

HAVE A QUICK QUESTION?
Be sure to check our FAQ section for instant details on shipping, tracking, and store policies.

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FREQUENTLY ASKED QUESTIONS

How long does processing take?

Orders are processed within 3–7 business days, excluding weekends and holidays.

How long does shipping take?

Once shipped, delivery typically takes 3–7 business days within the United States.

How do I track my order?

Once your order ships, you will receive a confirmation email with a USPS/UPS tracking number to follow your package.

Can I change my order or address after placing it?

Please contact us as soon as possible at tasha@tashifynails.com. While we do our best to assist, changes cannot be guaranteed once processing begins.

What if there’s an issue with my order?

If your item arrives damaged, defective, or incorrect, please email us within 7 days of delivery at tasha@tashifynails.com with your order number and photos so we can review and assist you.

Do you accept returns or refunds?

Due to the hygienic nature of our products, we generally do not accept returns or exchanges. However, if your order arrives damaged, defective, or incorrect, please email us within 7 days of delivery at tasha@tashifynails.com with photos so we can review your request and make it right!

Do you ship internationally?

We currently ship within the United States only. We hope to expand internationally in the future, so please check back with us down the road!

Do you offer custom designs or U-shaped armrests?

We do not offer custom designs or U-shaped armrests at this time.

Are you accepting brand ambassadors or affiliates?

We are not accepting brand ambassadors or affiliates at this time. However, we truly appreciate your interest—feel free to follow our socials for future updates!

CONTACT US

WE'RE HERE TO HELP!

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